Presenter/Business Resume
for Donna Borton Chicone
SUMMARY
Creative and engaging presenter/trainer with experience in corporate and non profit business environments. Demonstrates extensive experience in leadership and the design and facilitation of leadership training programs and related developmental topics. Recognized as comfortable and experienced with a live audience and working with web stream and on camera.
- Creative Program Design
- Energizing Leader
- Dynamic Facilitator
- Passion for Learning
- Client Focused
- Proven Media Skills
PROFESSIONAL EXPERIENCE
Heartfelt CommunicationsPresident (2005)
Woodbury, MN
Providing training and design for professional development and leadership.
3M Company, St. Paul, MN
1981-2004
A global and diversified technology company providing innovative and practical solutions
Leadership Development Program (Manager) 1998-2004
- Managed a team responsible for designing and broadcasting leadership training for over 90 US Sales and Manufacturing locations, which resulted in the savings of travel and lodging costs for the company, an average cost of 3,000 per employee.
- Converted the same training program to the corporate intranet allowing employees in all locations to easily view the programs from their personal computers. This resulted in savings of time and money as people did not have to leave their office space to attend the training program.
- Controlling indirect costs, I was able to reduce the operating budget for this program by 50%, still providing engaging programs, which consistently received positive evaluation survey input.
- Designed and implemented evaluations for retained and applied learned behaviors; Were able to sight leadership decisions that resulted in potential legal and dollar savings as a result of this applied learning.
- Spearheaded and conceived a program designed to interview executive leaders promoting the leaders teaching leaders concept supporting the CEO leadership development philosophy and initiatives to grow the business.
- Influenced business growth through leadership development programs aligned with the business initiative to develop leadership: 1) Designed and Facilitated leadership training for supervisors and managers in a classroom setting; 2) Coach/ Facilitator in the Accelerated Leadership Development Program for High Potential Director level employees; 3) Coach/Facilitator in Accelerated Leadership Development Program for High Potential Manager level employees.
3M Company experience continued 1990-1998
EEO Compliance Specialist
- Conducted negotiations with the Federal Government during Compliance Reviews specific to Affirmative Action.
- Succeeded in earning a compliance status with the Federal Government in 100% of the Affirmative Action audits conducted at 3M business locations throughout the United States.
- Redesigned and facilitated a training program providing management training on how to write an affirmative action plan influencing the opportunity for compliance status with audits.
- Researched and designed training on human relations issues as diversity, harassment, and relevant laws as FMLA (Family Medical Leave Act), ADA (Americans with Disabilities Act). This promoted informed management and reduced the risk of dissatisfied employees and legal consequences.
- Accomplished converting EEO data from manual documentation to a computer system creating a 30% reduction in time and money for the company.
Employee Assistance Professional 1981-1990
- Provided individual employee and family counseling on personal and work related issues. Provided proactive training on relevant topics as stress management. These efforts contributed to increase the well-being of employees directly influencing employee attendance and productivity, saving the company time and dollars in increased productivity. The research and specific savings are confidential but actual within 3M. The program still exists today and is contributing like results.
EDUCATION – CERTIFICATION
- SPHR (Senior Professional in Human Resources)
- Green Belt trained in Six Sigma
- Certification in Family and Addiction Counseling at the University of Minnesota
- Graduate of Rochester School of Nursing
- Flight Attendant with Trans World Airlines
PRESENTATION PROFICIENCIES
- Microsoft Word & Power Point
- Web stream & TV
- CD Rom
- DVD
- Virtual Classroom
- Live Classroom
